Build a Career with ABC Investments & Management Co.

Build a Career with ABC Investments & Management Co.
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General Manager

Hotel General Manager - Dual Property

ABC Investments & Management Company is seeking a General Manager for our Days Inn & Motel6 / Studio 6 Northlake, Charlotte, NC.

Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively: revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision & monitoring, and leadership & individual effectiveness.

HOTEL GENERAL MANAGER EXPERIENCE IS REQUIRED

Primary Responsibilities

  • Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel
  • Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs & utilities)
  • Aims to meet or exceed budgeted Gross Operating Profit
  • Addresses all guest complaints
  • Responds to all guest reviews and surveys
  • Addresses all credit card disputes
  • Posts accounts receivable payments
  • Double checks all numbers on night audit reports and ensures all daily reports are balanced
  • Ensures all accounts payables are handled in accordance with company procedures
  • Ensures all accounts receivables are billed in accordance with company procedures
  • Checks payroll system daily for accuracy, completes daily payroll reports and submits payroll to HR biweekly
  • Controls and monitors inventory so that ordering is done on time in accordance with company procedures
  • Completes new hire procedures on time in accordance with company requirements
  • Handles employee disciplinary actions promptly and following company policies and procedures
  • Creates employee schedules on a timely basis
  • Ensures proper supervision of all hotel staff on a daily basis
  • Frequently does a walk-through of the hotel and grounds
  • Monitors fire and safety systems, and ensures safety and security to the fullest extent possible
  • Reports incidents promptly in compliance with company and legal requirements.
  • Other duties as assigned

Education/Experience

  • Minimum 2-3 years of hotel experience as GM required - may be combined with 1 year as AGM
  • Degree in hotel management, business or related discipline preferred
  • Ability to plan and organize the activities of others
  • Ability to express ideas clearly using effective word choice, grammar, & tone both in written and oral communications. Fluent English is a must.
  • Knowledge of local geographic area, area businesses & services, major highway/street information, and community events & attractions are preferred

Physical Requirements

  • Basic gross motor skills and mobility
  • Minimal lifting and carrying
  • Travel throughout hotel during shift
  • Must be able to multitask and change activity frequently
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Our company offers competitive pay and benefits.

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